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ISO 27001 2013

ISO 27001 2013

Information technology — Security techniques — Information security management systems — Requirements

[Euro Veritas, UK (www.euroveritas.com) accreditated from BAR-UK] Procedure No: EVL/ISMS/C-A/4788/C-3

ISO/IEC 27001:2013 is an International Standard published from ISO which specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. It also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization. The requirements set out in ISO/IEC 27001:2013 are generic and are intended to be applicable to all organizations, regardless of type, size or nature and complexity of processes.

ISO 27001:2013 is the international standard that provides a framework for Information Security Management Systems (ISMS) to provide continued confidentiality, integrity and availability of information (all kinds, not just in IT) as well as legal, regulatory and statutory compliance. ISO 27001 certification is essential for protecting your most vital assets like employee and client information, brand image and other private information. The ISO standard includes a process-based approach to initiating, implementing, operating and maintaining your ISMS.

ISO 27001 implementation is an ideal response to customer and legal requirements such as the GDPR and potential security threats including:

   • Cyber crime

   • Personal data breaches

   • Vandalism / terrorism

   • Fire / damage

   • Misuse

   • Theft

   • Viral attack

The ISMS ISO 27001:2013 standard is also structured to be compatible with other management systems standards, such as ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 etc. and it is technology and vendor neutral, which means it is completely independent of any IT platform. As such, all personnel in the company should be educated on what the standard means and how it applies throughout the organization.

Achieving accredited ISO 27001 certification from Euro Veritas, UK (www.euroveritas.com) accreditated from BAR-UK shows that the company is dedicated to following the best and approved and regulated practices of information security. Additionally, ISO 27001 certification from Euro Veritas, UK (www.euroveritas.com) accreditated from BAR-UK provides you with an expert evaluation of whether your organization's information is adequately protected.

GDPR and ISO 27001

The General Data Protection Regulation (GDPR) has a much bigger extensive scope than the previous Data Protection Act (DPA) and has been introduced to stay in touch with the modern digital landscape. This International Regulation affords more data rights to individuals and requires organizations to develop defined policies, procedures and to adopt relevant technical and organizational controls to protect personal data.

The GDPR applies to two types of users:
Controllers and Processors.

Controller determines how and why the personal data is used or processed and the processor acts on the controllers behalf, much like many organizations relying on the services of an IT service provider. Processors have more legal obligations placed on them in the case of a breach however a controller will be responsible for ensuring the contracts with the processor comply with the GDPR.

Structure of the standard- ISO 27001:2013

   1. Scope - it specifies generic ISMS requirements suitable for organizations of any type, size or nature. The Scope of the Organization.

   2. Normative references - only ISO/IEC 27000 is considered absolutely essential to users of ’27001: the remaining ISO 27000 series standards are optional.

   3. Terms and definitions - see ISO/IEC 27000 for Terms & Definitions.

   4. Context of the organization - understanding the organizational context, the needs and expectations of ‘interested parties’ and defining the scope of the ISMS. Section 4.4 states very plainly that “The organization shall establish, implement, maintain and continually improve” the ISMS. Here the Organization defines the Internal & External Issues for each process and the Organization.

   5. Leadership - top management must demonstrate leadership, accountabilities and commitment to the ISMS, mandate policy, and assign information security roles, responsibilities and authorities.

   6. Planning – Assessment of Risks & Opportunities and thereby outlining the process to identify, analyze and plan to treat information risks, and clarify the objectives of information security.

   7. Support - adequate, competent resources (human resources, and all other resources) must be assigned, awareness raised, documentation prepared and controlled.

   8. Operation - a bit more detail about assessing and treating information risks, managing changes, and documenting things (partly so that they can be audited by the certification auditors).

   9. Performance evaluation - monitor, measure, analyze and evaluate/audit/review the information security controls, processes and management system, systematically improving things where necessary.

   10. Improvement - address the findings of audits and reviews (e.g. nonconformities and corrective actions), make continual refinements to the ISMS.

Mandatory requirements for certification form Euro Veritas, UK (www.euroveritas.com) accreditated from BAR-UK

This has been taken from Procedure No: EVL/ISMS/C-A/4788/C-3

   1. It lays out the designing, documentation and ways of implementation for an ISMS, describing the important parts at a fairly high level;

   2. It can be used as the basis for formal compliance assessment by accredited certification auditors from Eur VERITAS Ltd, UK Auditors in order to certify an organization compliant.

At a minimum, the Standard requires the following documentation: as per Procedure No: EVL/ISMS/C-A/4788/C-3 (though this list is only for illustrative purpose, and should not be considered as the final requirements):

   • ISMS Manual, Procedures, Processes, Instructions

   • ISMS Risk / Opportunity Assessment & Operational Controls

   • The scope of the ISMS

   • Information security policy

   • Information security risk assessment process

   • Information security risk treatment process

   • The Statement of Applicability

   • Information security objectives

   • Evidence of competence

   • Documented information determined by the organization as being necessary for the effectiveness of the ISMS

   • Operational planning and control

   • Results of the information security risk assessment

   • Results of the information security risk treatment

   • Evidence of the monitoring and measurement of results

   • documented internal audit process

   • Evidence of the audit programs and the audit results

   • Evidence of the results of management reviews

   • Evidence of the nature of the non-conformities and any subsequent actions taken

   • Evidence of the results of any corrective actions taken

The following mandatory documentation is explicitly required for certification- as per the ISO 27001:2013 standard document requirements:

   1. ISMS scope (as per clause 4.3)

   2. Information security policy (clause 5.2)

   3. Information risk assessment process (clause 6.1.2)

   4. Information risk treatment process (clause 6.1.3)

   5. Information security objectives (clause 6.2)

   6. Evidence of the competence of the people working in information security (clause 7.2)

   7. Other ISMS-related documents deemed necessary by the organization (clause 7.5.1b)

   8. Operational planning and control documents (clause 8.1)

   9. The results of the [information] risk assessments (clause 8.2)

   10. The decisions regarding [information] risk treatment (clause 8.3)

   11. Evidence of the monitoring and measurement of information security (clause 9.1)

   12. The ISMS internal audit program and the results of audits conducted (clause 9.2)

   13. Evidence of top management reviews of the ISMS (clause 9.3)

   14. Evidence of nonconformities identified and corrective actions arising (clause 10.1)

   15. Various others: Annex A mentions but does not fully specify further documentation including the rules for acceptable use of assets, access control policy, operating procedures, confidentiality or non-disclosure agreements, secure system engineering principles, information security policy for supplier relationships, information security incident response procedures, relevant laws, regulations and contractual obligations plus the associated compliance procedures and information security continuity procedures.

Certification auditors Euro Veritas, UK (www.euroveritas.com) accreditated from BAR-UK will almost certainly check that these fifteen types of documentation are

   (a) present,

   (b) fit for purpose,

   (c) documented,

   (d) implemented.

The 14 control sets of Annex A

   A.5 Information security policies (2 controls): how policies are written and reviewed.

   A.6 Organisation of information security (7 controls): the assignment of responsibilities for specific tasks.

   A.7 Human resource security (6 controls): ensuring that employees understand their responsibilities prior to employment and once they’ve left or changed roles.

   A.8 Asset management (10 controls): identifying information assets and defining appropriate protection responsibilities.

   A.9 Access control (14 controls): ensuring that employees can only view information that’s relevant to their job role.

   A.10 Cryptography (2 controls): the encryption and key management of sensitive information.

   A.11 Physical and environmental security (15 controls): securing the organization’s premises and equipment.

   A.12 Operations security (14 controls): ensuring that information processing facilities are secure.

   A.13 Communications security (7 controls): how to protect information in networks.

   A.14 System acquisition, development and maintenance (13 controls): ensuring that information security is a central part of the organization’s systems.

   A.15 Supplier relationships (5 controls): the agreements to include in contracts with third parties, and how to measure whether those agreements are being kept.

   A.16 Information security incident management (7 controls): how to report disruptions and breaches, and who is responsible for certain activities.

   A.17 Information security aspects of business continuity management (4 controls): how to address business disruptions.

   A.18 Compliance (8 controls): how to identify the laws and regulations that apply to your organisation.

Is ISO 27001 certification right for me?

ISO 27001 certification is right for you and your organization if you need the evidence or assurance that your most important asset is protected from misuse, corruption or loss. If you're looking for a way to secure confidential information, comply with industry regulations, exchange information safely or manage and minimize risk exposure, ISO 27001 certification is a great solution.

Euro Veritas, UK (www.euroveritas.com) accreditated from BAR-UK have certified organizations to ISO 27001 in a diverse range of sectors, including Royal Mail Group, Smart Water Technology, Barcode Warehouse and the Northern Ireland Council for Curriculum, Examinations and Assessment. ISO 27001 is suitable for many industries, including government agencies, financial and IT companies, telecoms and any other organization that works with sensitive data.

What is an ISMS?

An Information Security Management System (ISMS) is a systematic and pre-approved and controlled approach to managing sensitive company information so that it remains secure. It includes people, processes and IT systems by applying a risk and opportunity management process to help organizations of any size, within any industry, keep business information assets secure.

As per Euro Veritas, UK (www.euroveritas.com) accreditated from BAR-UK, with the increasing severity of data breaches in today's digitized world, ISMS is crucial in building up your organization's cyber security. Some of the benefits of ISMS include:
Pro-active dealing with Risks: through Operational Controls.
Improved dealing with Opportunities and taking effective and strategic actions.
Increased attack resilience: ISMS improves your ability to prepare for, respond to and recover from any cyber attack.
Manage all of your data in one place and secure it: As the central framework for your organization's information, ISMS allows you to manage everything in one place.
Easily secure any form of information: Whether you want to protect paper-based, cloud-based or digital info, ISMS can handle every kind of data.
Reduce the costs of information security: With the risk assessment and prevention approach provided by ISMS, your organization can reduce the costs of adding layers of defensive technology after a cyber attack that aren't guaranteed to work.

What industries can implement ISO 27001:2013? ISO 27001:2013 for banking, hospitals, financial, health, public and IT sectors

As per Euro Veritas, UK (www.euroveritas.com) accreditated from BAR-UK, ISO 27001 Certification is suitable for any organisation, large or small, Corporate or SME, Government or Non-Government and in any sector. The standard is especially suitable where the protection of information is critical, such as in the banking, hospitals, financial, health, public and IT sectors. The standard is also applicable to organisations which manage high volumes of data, or information on behalf of other organisations such as data centres and IT outsourcing companies.

Benefits of ISO 27001:2013

Protecting your organization’s information is critical for the successful management and smooth operation of your organisation. Achieving ISO 27001 will help your organisation in managing and protecting your valuable data and information assets.
By achieving certification to ISO 27001 your organisation will be able to reap numerous and consistent benefits including:

   • Keeps confidential information secure

   • Provides customers and stakeholders with confidence in how you manage risk

   • Allows for secure exchange of information

   • Helps you to comply with other regulations (Data Protection Act etc)

   • Provide you with a competitive advantage

   • Enhanced customer satisfaction that improves client retention

   • Consistency in the delivery of your service or product

   • Manages and minimises risk exposure

   • Builds a culture of security

   • Protects the company, assets, shareholders and directors

The ISO 27001 standard and ISMS provides a framework for information security management best practice that helps organisations to:

   • Protect client and employee information

   • Manage risks to information security effectively

   • Achieve compliance with regulations such as the European Union General Data Protection Regulation (EU GDPR)

   • Protect the company’s brand image

The published ISO27K standards related to "information technology - security techniques" are:

   1. ISO/IEC 27000 — Information security management systems — Overview and vocabulary

   2. ISO/IEC 27001 — Information technology - Security Techniques - Information security management systems — Requirements. The 2013 release of the standard specifies an information security management system in the same formalized, structured and succinct manner as other ISO standards specify other kinds of management systems.

   3. ISO/IEC 27002 — Code of practice for information security controls - essentially a detailed catalog of information security controls that might be managed through the ISMS

   4. ISO/IEC 27003 — Information security management system implementation guidance

   5. ISO/IEC 27004 — Information security management — Monitoring, measurement, analysis and evaluation

   6. ISO/IEC 27005 — Information security risk management

   7. ISO/IEC 27006 — Requirements for bodies providing audit and certification of information security management systems

   8. ISO/IEC 27007 — Guidelines for information security management systems auditing (focused on auditing the management system)

   9. ISO/IEC TR 27008 — Guidance for auditors on ISMS controls (focused on auditing the information security controls)

   10. ISO/IEC 27009 — Essentially an internal document for the committee developing sector/industry-specific variants or implementation guidelines for the ISO27K standards

   11. ISO/IEC 27010 — Information security management for inter-sector and inter-organizational communications

   12. ISO/IEC 27011 — Information security management guidelines for telecommunications organizations based on ISO/IEC 27002

   13. ISO/IEC 27013 — Guideline on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 (derived from ITIL)

   14. ISO/IEC 27014 — Information security governance.

   15. ISO/IEC TR 27015 — Information security management guidelines for financial services - Now withdrawn

   16. ISO/IEC TR 27016 — information security economics

   17. ISO/IEC 27017 — Code of practice for information security controls based on ISO/IEC 27002 for cloud services

   18. ISO/IEC 27018 — Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors

   19. ISO/IEC 27019 — Information security for process control in the energy industry

   20. ISO/IEC 27031 — Guidelines for information and communication technology readiness for business continuity

   21. ISO/IEC 27032 — Guideline for cybersecurity

   22. ISO/IEC 27033 — IT network security

   23. ISO/IEC 27033-1 — Network security - Part 1: Overview and concepts

   24. ISO/IEC 27033-2 — Network security - Part 2: Guidelines for the design and implementation of network security

   25. ISO/IEC 27033-3 — Network security - Part 3: Reference networking scenarios - Threats, design techniques and control issues

   26. ISO/IEC 27033-4 — Network security - Part 4: Securing communications between networks using security gateways

   27. ISO/IEC 27033-5 — Network security - Part 5: Securing communications across networks using Virtual Private Networks (VPNs)

   28. ISO/IEC 27033-6 — Network security - Part 6: Securing wireless IP network access

   29. ISO/IEC 27034-1 — Application security - Part 1: Guideline for application security

   30. ISO/IEC 27034-2 — Application security - Part 2: Organization normative framework

   31. ISO/IEC 27034-3 — Application security - Part 3: Application security management process

   32. ISO/IEC 27034-6 — Application security - Part 6: Case studies

   33. ISO/IEC 27035-1 — Information security incident management - Part 1: Principles of incident management

   34. ISO/IEC 27035-2 — Information security incident management - Part 2: Guidelines to plan and prepare for incident response

   35. ISO/IEC 27036-1 — Information security for supplier relationships - Part 1: Overview and concepts

   36. ISO/IEC 27036-2 — Information security for supplier relationships - Part 2: Requirements

   37. ISO/IEC 27036-3 — Information security for supplier relationships - Part 3: Guidelines for information and communication technology supply chain security

   38. ISO/IEC 27036-4 — Information security for supplier relationships - Part 4: Guidelines for security of cloud services

   39. ISO/IEC 27037 — Guidelines for identification, collection, acquisition and preservation of digital evidence

   40. ISO/IEC 27038 — Specification for Digital redaction on Digital Documents

   41. ISO/IEC 27039 — Intrusion prevention

   42. ISO/IEC 27040 — Storage security

   43. ISO/IEC 27041 — Investigation assurance

   44. ISO/IEC 27042 — Analyzing digital evidence

   45. ISO/IEC 27043 — Incident investigation

   46. ISO/IEC 27050-1 — Electronic discovery - Part 1: Overview and concepts

   47. ISO/IEC 27050-2 — Electronic discovery - Part 2: Guidance for governance and management of electronic discovery

   48. ISO/IEC 27701 — Information technology - Security Techniques - Information security management systems — Privacy Information Management System (PIMS).

   49. ISO 27799 — Information security management in health using ISO/IEC 27002 - guides health industry organizations on how to protect personal health information using ISO/IEC 27002.

[Euro Veritas, UK (www.euroveritas.com) accreditated from BAR-UK] certifies Organizations towards ISO 27001:2013 based on its in-house Procedure No: EVL/ISMS/C-A/4788/C-3

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